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katielawlor
My iPhone crashed my computer!
January 21, 2013 at 7:53 AM
I plugged my phone into my laptop to charge it when I did a message came on the screen saying windows encountered a problem with this storage device. So now it won't do anything except display that message. And the phone isn't even plugged in anymore! Seone help! Is there anything I can do or am I just screwed?

Replies

  • mom2ljh
    by mom2ljh
    January 21, 2013 at 7:54 AM
    Restart your computer.
  • CreziaMommyTo2
    January 21, 2013 at 8:00 AM

    ctrl + alt + dlte (all at the same time)

  • Shopsha0911
    January 21, 2013 at 8:24 AM

    Reboot usually will take care of it

  • katielawlor
    January 21, 2013 at 8:33 AM
    I don't know how to reboot it. When I turn it on it automatically goes to that message and won't even start windows
  • atlmom2
    by atlmom2
    January 21, 2013 at 8:39 AM
    Could your phone of had a virus you gave to the computer??
  • katielawlor
    January 21, 2013 at 8:49 AM
    Probably so at first I didn't think so but now I can't imagine what else it could be


    Quoting atlmom2:

    Could your phone of had a virus you gave to the computer??

  • la_bella_vita
    January 21, 2013 at 1:41 PM

     This happened to my husband but with the ipad instead of iphone. He called apple and they helped him fix it. Good luck!

  • kim8934
    by kim8934
    January 21, 2013 at 6:29 PM

    how are you posting this if both devices are messed up?  I suggest you call tech services instead of posting to a website

  • katielawlor
    January 21, 2013 at 6:46 PM
    There not both messed up. My laptop is the only thing messed up. My phone is fine still


    Quoting kim8934:

    how are you posting this if both devices are messed up?  I suggest you call tech services instead of posting to a website


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