Working Moms

New Kindle
by deccaf
December 5, 2012 at 3:27 PM

My Kindle has not been charging well.  I had to spend over a minute jiggling the cord to get it to connect.  I had purchased a different cord on the chance it was a simple fix.  NOPE.  So I called and explained my situation, and they said they appreciate that I had taken the time to try a new cord, that most people don't.  So they are just going to replace it.  The new one will arrive around the 18th, and I will have 30 days to return the old one. 
Amazon warranty service= :)


  • leahbeah143
    December 5, 2012 at 4:34 PM

     yay another reason to love amazon! I am IN LOVE with my Kindle Fire. I am so happy that I bought it!

  • Bubbie0809
    December 5, 2012 at 7:07 PM

    That is great to know, I love my Kindle and would be sad if it didn't charge. 

  • christaberk
    December 5, 2012 at 8:38 PM
  • flutter523
    December 5, 2012 at 8:56 PM
    Wow. Great service!
  • rissarin
    December 5, 2012 at 9:12 PM

     That's great!

  • BelindaDuvessa
    December 5, 2012 at 9:31 PM

    Love it.  I have the older one, and love it.  My husband wants a Fire but honestly, I don't.  I just wanted it for reading, not anything else and it works beautifully for that.  Plus, I have a huge library of books for it, so I'll be occupied for a while.

  • Marti123
    December 6, 2012 at 6:57 AM
  • trfgirl56701
    December 6, 2012 at 8:19 AM

    Great customer service

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