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No one would help me install carseat!
November 6, 2012 at 9:09 PM
Yesterday I had to take my minivan to the repair shop and get a rental car. I was very unfamiliar with the car, and yes I admit, I was unfamiliar with the anchor/seatbelt system on the carseat. My husband always moves the seat.
Anyway, the rental car guy tried to help, but we did not have the seat secure. I figured I could drive to the nearest fire department and ask for help. The fire station was about half a mile away, so I drove carefully. But when I got there, the fireman told me that they don't do carseat checks anymore.
He suggested I drive to the Maryland State Police Barracks, which were just around the corner. Great I thought. No one would help me there either. The On-duty officer told me that the safety instructor was off, and there was no one else qualified. I was starting to get frustrated.
He gives me a 1-800 phone number to a national car seat safety hotline. I call the number, thinking someone can give me step by step instructions over the phone. No way- straight to voice mail.
Next I call the Baltimore county police. The dispatcher told me that because of liability, the officers do not help install seats anymore because they were sued over a car seat death. By now I am furious that no one will help.
Feeling that I had no other choice, I call 911. I immediately tell the dispatcher that it's not an emergency, but no other public service officers will help me install a car seat correctly. I explain how I have physically driven to the firehouse, the state police barracks, and I have already called the local police. The 911 dispatcher actually listens to my concerns- that I am driving around with my daughter not securely restrained in her car seat (which by the way is against the law!) I am practically pleading with this person to help me.
Just then a good Samaritan overhears me and comes to my rescue. He installs the seat correctly and I am so thankful.
Long story short, I should have known how to install the seat and I was shocked that No One would help me!
Sorry for the rant!


  • Justine1123
    November 6, 2012 at 9:11 PM
    I didn't think installing a carseat was that hard. Maybe I just have a basic car seat but I've never struggled.
  • owl0210
    by owl0210
    November 6, 2012 at 9:14 PM
    I have the anchors it was easy to install.
  • Jewell211
    November 6, 2012 at 9:16 PM
    It's not, know that I know how to do it. But I really had never done it, and I wanted it to be safe. Plus, I see statistics all the time saying that almost half of carseats are not properly installed.
  • Jade89
    by Jade89
    November 6, 2012 at 9:18 PM
    I never had trouble installing a seat

    Sorry you had a hard time, glad someone stepped in to help!

  • Jewell211
    November 6, 2012 at 9:21 PM
    Copy and paste this to see what I mean:
  • babyspots17
    November 6, 2012 at 9:26 PM
    What kind of carseat was it? You should definately read your carseat manuals and know how to properly install your seats. If you are still unsure go to and find a qualified tech in your area to show you how to do it yourself.
  • StrawberryJam20
    November 6, 2012 at 9:27 PM police officers helped install my daughters car seat before i brought her's really not that hard....

  • erinsmom1964
    November 6, 2012 at 9:30 PM
    Most hospitals have a few registered carseat techs for future reference
  • terpmama
    November 6, 2012 at 9:30 PM
    I installed two for a family from England at the airport cause they had no clue and no one at the car rental place knew either!

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