The CafeMom Newcomers Club
Yesterday I had to take my minivan to the repair shop and get a rental car. I was very unfamiliar with the car, and yes I admit, I was unfamiliar with the anchor/seatbelt system on the carseat. My husband always moves the seat.
Anyway, the rental car guy tried to help, but we did not have the seat secure. I figured I could drive to the nearest fire department and ask for help. The fire station was about half a mile away, so I drove carefully. But when I got there, the fireman told me that they don't do carseat checks anymore.
He suggested I drive to the Maryland State Police Barracks, which were just around the corner. Great I thought. No one would help me there either. The On-duty officer told me that the safety instructor was off, and there was no one else qualified. I was starting to get frustrated.
He gives me a 1-800 phone number to a national car seat safety hotline. I call the number, thinking someone can give me step by step instructions over the phone. No way- straight to voice mail.
Next I call the Baltimore county police. The dispatcher told me that because of liability, the officers do not help install seats anymore because they were sued over a car seat death. By now I am furious that no one will help.
Feeling that I had no other choice, I call 911. I immediately tell the dispatcher that it's not an emergency, but no other public service officers will help me install a car seat correctly. I explain how I have physically driven to the firehouse, the state police barracks, and I have already called the local police. The 911 dispatcher actually listens to my concerns- that I am driving around with my daughter not securely restrained in her car seat (which by the way is against the law!) I am practically pleading with this person to help me.
Just then a good Samaritan overhears me and comes to my rescue. He installs the seat correctly and I am so thankful.
Long story short, I should have known how to install the seat and I was shocked that No One would help me!
Sorry for the rant!
Anyway, the rental car guy tried to help, but we did not have the seat secure. I figured I could drive to the nearest fire department and ask for help. The fire station was about half a mile away, so I drove carefully. But when I got there, the fireman told me that they don't do carseat checks anymore.
He suggested I drive to the Maryland State Police Barracks, which were just around the corner. Great I thought. No one would help me there either. The On-duty officer told me that the safety instructor was off, and there was no one else qualified. I was starting to get frustrated.
He gives me a 1-800 phone number to a national car seat safety hotline. I call the number, thinking someone can give me step by step instructions over the phone. No way- straight to voice mail.
Next I call the Baltimore county police. The dispatcher told me that because of liability, the officers do not help install seats anymore because they were sued over a car seat death. By now I am furious that no one will help.
Feeling that I had no other choice, I call 911. I immediately tell the dispatcher that it's not an emergency, but no other public service officers will help me install a car seat correctly. I explain how I have physically driven to the firehouse, the state police barracks, and I have already called the local police. The 911 dispatcher actually listens to my concerns- that I am driving around with my daughter not securely restrained in her car seat (which by the way is against the law!) I am practically pleading with this person to help me.
Just then a good Samaritan overhears me and comes to my rescue. He installs the seat correctly and I am so thankful.
Long story short, I should have known how to install the seat and I was shocked that No One would help me!
Sorry for the rant!