Last time my dh went to McDonalds, they screwed up his order. I called them and they said they would replace the 20 piece nuggets they didn't give us next time we came in.
Well I went today and ordered 2 20 piece nuggets at the drive thru. I got to the Window and explained about the free 20 piece. The mgr verified and said ok. They were going to charge me for 2 20 piece nuggets and give me a 3rd for free. I only wanted 2 20 pieces and had to explain it over and over to the kid at the window.
Finally he gets it and I pay for 1 of the 20 pieces. I go to the 2nd window and the girl hands me a big bag and says here's your 3 twenty piece nuggets. I again tried to explain it was only supposed to be 2 but they just didn't get it.
They finally said just take the 3 twenty pieces, so I did. Their stupidity got me extra nuggets.