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December 13, 2013 at 9:12 AM

Brilliant Restaurant Charges Customers More for Being Rude

by Rebecca Stokes

twitter franceOh France. How I love it. The nation of croissants and croque madames and crème brûlé. Also berets and the home of Sartre, but as neither of those things is edible (and one is a human man), I will mention them no more. One of the biggest cliches about the French is that -- when pressed -- they can serve up some major attitude. But hey, don't we all from time to time?

I've definitely noticed that my own patience can be in short supply. Especially when I'm in a rush and doing something like ordering a cup of coffee -- but because I'm civilized and rational, I keep it in check. It's easy to cave into our bad tempers and snap at the people helping us -- but just because it's easy, that doesn't make it right. One cafe in France was sick of rude customers, so they hit them where it hurt.

More from The Stir: Pranksters Tip $200 for Laughs & Almost Make Server Cry

After a glut of particularly rude lunchtime patrons started mistreating servers at this small cafe in Nice, its owner decided to make it clear that bad manners can only hurt. He changed the prices of his coffee to reflect how the customers behaved. If you just walked in and said "coffee," you were going to pay a hell of a lot more than the people who walked in and said, "Good day, may I please have a cup of coffee?"

The gentle and funny correction was really well-received by patrons. The customers all took the change in stride. Many of his regulars praised the owner for taking this step. The owner himself says he hasn't had to charge anyone more for rudeness -- so the message has been received.

While this is hilarious, it's kind of sad that people need to be reminded to treat each other decently. It's like Bill and Ted said: Be Excellent to Each Other. Sadly, I'd also know some folks happy to pay more to keep being rude. That said, I can think of at least eight places I go to pretty regularly that could definitely make a small fortune by implementing this change.

Do you think this policy is fair?

Replies

  • Nicoleb9
    December 13, 2013 at 9:17 AM
    I love it! I'd get very tired of going to my favorite coffee shop and watching the owner allow his help to be treated like crap. It's about time some realized that being a customer doesn't make you god. Sorry, they're not always right. Good for him!

    So glad I don't have to work a retail or service job.
  • cbear2
    by cbear2
    December 13, 2013 at 9:17 AM
    Hell yeah!!! I bartend n have definetly add an asshole fee to drinks.
  • Anonymous
    by Anonymous
    December 13, 2013 at 9:39 AM

    i find it disturbing that he marks his coffee up so high.

    great to have polite customers, but can he still pay his employees?


  • LectioDivina
    December 13, 2013 at 9:51 AM

    I love France  <3

  • mrspeterrabbit
    December 13, 2013 at 10:05 AM
    Im nice anyway so it wouldnt bother me. I think its good
  • CBMMOM
    by CBMMOM
    December 13, 2013 at 10:07 AM


    Quoting Anonymous:

    i find it disturbing that he marks his coffee up so high.

    great to have polite customers, but can he still pay his employees?


     What are you talking about?

  • -42-
    by -42-
    December 13, 2013 at 10:09 AM
    I try to be polite always. Even when someone doesn't seem to deserve it. The best way to teach is by example, and I don't want to raise two assholes.
  • awesomemommy2
    December 13, 2013 at 10:10 AM

    Love it.

  • bmw29
    by bmw29
    December 13, 2013 at 10:11 AM

    I'm polite anyway. LOL

  • imthatgirl0607
    December 13, 2013 at 10:13 AM

    Have you ever been ot a starbucks, I

    d say the price is comparable. 

    Quoting Anonymous:

    i find it disturbing that he marks his coffee up so high.

    great to have polite customers, but can he still pay his employees?



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