My husband's step mother chose a fancy restaurant for her birthday dinner. We went tonight and it was going well, and my 3 year old son was behaving.
The food took a long time to arrive (around 45 minutes), and my son started to get antsy. When he got his food, he took one bite and then started to cry about wanting to go home. My tactic when he gets into these moods is to ignore him, because he usually stops pretty quickly. He was having a little meltdown for no more than 5 minutes when the restaurant manager came over and said we needed to "remove him" until he was quiet and that his "volume" was "unacceptable" and that other patrons were complaining.
I was taken aback because yes, he was being a little loud, but he was starting to quiet down, and having a stranger come over and say he needed to leave upset him. We ended up all leaving because it ruined the mood.
Would you call back tomorrow and ask to speak to the owner about this?