Mom Confessions
Well he gets there last night and they had overbooked the hotel and didn't have a room for him, he was understandably pissed but luckily the 4 points Sheraton across the street had room.
So my question. Can they do that and how often do they do that? I can't imagine making a reservation for a hotel room and finding out they gave your room away especially when you need to be up in 7 hours to get to the office.
Replies
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Bump. Idk. But I understand why he's pissed. -
It's never happened to us...DH is in hotels more then he's home.
Did they get the room for him across the street for free? -
He called me cussing and ranting and raving about midnight, I of course just listened and let him bitch.
Quoting CutieCrab:
Bump. Idk. But I understand why he's pissed. -
Nope. They gave him a discount though I'm not sure how much, he's only there for 2 nights.
Quoting twinmommy27:
It's never happened to us...DH is in hotels more then he's home.
Did they get the room for him across the street for free? -
they do it frequently. he should have called that day and confirmed that he was guaranteed for late arrival, and what time he was guaranteed for. then they would have been more likely to not give away his room. they make money when someone pays for a room, if he wasn't there then they sell the room to someone else.
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Hotels lose reservations more often than it would seem. Never happened to me personally but, I have definitely heard of it. -
It's because of the late check in. Hotels clerks are hotel clerks for a reason.
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oh, and tell him to be prepared for the hotel to charge at least an additional $50 to his card when he checks out, and those funds won't be released for up to 5 business days after. I got royally screwed once by not knowing that, I had to charge a car service to the company to get to the airport since I didn't have extra cash for a cab.
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Ill tell him to start confirming the day of but we've never experienced this before so he had no clue he needed to call them and confirm.
Quoting ff-princess:
they do it frequently. he should have called that day and confirmed that he was guaranteed for late arrival, and what time he was guaranteed for. then they would have been more likely to not give away his room. they make money when someone pays for a room, if he wasn't there then they sell the room to someone else.
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It's a company credit card.
He travels at least once a week so they gave him a company card to pay for all his travel expenses.
Quoting ff-princess:
oh, and tell him to be prepared for the hotel to charge at least an additional $50 to his card when he checks out, and those funds won't be released for up to 5 business days after. I got royally screwed once by not knowing that, I had to charge a car service to the company to get to the airport since I didn't have extra cash for a cab.